At www.cookoryllc.shop, we offer a 30-day return policy starting from the date your order is delivered.
To be eligible for a return:
Items must be unused, undamaged, and in original condition
All original packaging, accessories, and inserts must be included
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect upon arrival.
Shipping times depend on the selected shipping method:
Standard Shipping: 9–11 business days
Express Shipping: 7–9 business days
Orders are processed within 1–3 business days.
Shipping times may vary depending on your location and during peak seasons such as holidays.
Once your order has shipped, you will receive a confirmation email with tracking information.
At this time, we only ship within the United States.
We do not offer international shipping currently and apologize for any inconvenience this may cause.
Once your order has shipped, you will receive an email containing:
Your tracking number
A link to the carrier’s tracking page
You can also track your order by logging into your www.cookoryllc.shop account and viewing your order history.
We accept the following payment methods:
Major credit cards, including Visa, MasterCard, and American Express
All payments are processed securely through trusted third-party payment processors. We do not store your credit card information.
If you need to make changes or cancel your order, please contact our Customer Service team within 2 hours of placing your order.
After this timeframe, we cannot guarantee any changes, as orders are processed quickly to ensure timely fulfillment.
Please contact us at [email protected] as soon as possible.
You can reach our Customer Service team through the following channels:
Email: [email protected]
Phone: 213-849-6160
Our team is happy to assist you.
