At www.cookoryllc.shop, your satisfaction is important to us. If you are not completely satisfied with your purchase, we are here to help resolve any issues.
You may request a return within 30 days of receiving your order.
Returned items must meet the following conditions:
Items must be unused and in original condition
All original packaging and accessories must be included
Items must show no signs of wear, damage, or use
We reserve the right to refuse returns that do not meet these conditions.
Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.
If approved:
Refunds will be processed within 5–7 business days
Refunds will be issued to the original payment method
Original shipping charges are non-refundable unless the return is due to our error
Please note that processing times may vary depending on your payment provider.
We do not offer direct exchanges at this time.
If you would like a different item, style, or option, please return the original item for a refund and place a new order separately.
The following items are not eligible for return or refund:
Final sale items
Items that have been used, damaged, or altered after delivery
Items returned without original packaging or accessories
Customers are responsible for all return shipping costs unless the return is due to a defective item or an error on our part.
Return shipping fees are non-refundable and may be deducted from the refund amount where applicable.
If you have any questions or need assistance with a return or refund, please contact us at:
Email: [email protected]
Thank you for shopping with www.cookoryllc.shop. We appreciate your trust and support.
