At www.cookoryllc.shop, we want you to be fully satisfied with your purchase. If for any reason you are not completely happy with your order, we’re here to assist you.
Items may be returned within 30 days of receipt
Items must be unused, in original condition, and include all original packaging, accessories, and inserts
Items must not show signs of use, damage, or wear
Returns that do not meet these conditions may not be accepted.
The following items are not eligible for return:
Final sale items (clearly marked at the time of purchase)
Items that have been used, opened, or damaged after delivery
Custom-made or special-order items
1. Contact Us
To initiate a return, please email our customer service team at [email protected].
Include your order number and the reason for the return.
2. Prepare Your Package
Carefully pack the item in its original packaging, including all accessories and materials. Please include your receipt or proof of purchase.
3. Ship the Return
Send the return to the address provided by our customer service team.
Return shipping costs are the responsibility of the customer unless the return is due to a damaged or incorrect item.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved:
Refunds will be issued to the original payment method
Processing time is typically 5–7 business days
Original shipping charges are non-refundable unless the return is due to our error
We do not offer direct exchanges.
If you wish to receive a different item, please return the original item for a refund and place a new order separately.
If you receive an item that is damaged or incorrect, please contact us within 7 days of delivery.
We will assist you promptly and cover the return shipping costs where applicable.
This Return Policy may be updated from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.
If you have any questions or need assistance with a return, please contact us at:
Email: [email protected]
Thank you for shopping with www.cookoryllc.shop. We appreciate your trust and support.
